Issues affecting the ability to access archive video from the iOS client may occur due to changes in Russian time zones.
These issues are due to discrepancies in how Windows and Java handle time zones. The inconsistency is only indirectly related to Intellect and will be solved in the next official Java release.
As a temporary workaround, perform the following actions:
- Quit Intellect.
- Update Java to the latest version from the official website http://www.oracle.com/.
Download the update tzdata2014i.1.4.9, or newer, for Java time zones
- Update Java time zones with the help of tzdata2014i.1.4.9 (or newer). To do this, you must:
- Copy tzupdater.jar from downloaded tzupdater-1_4_9-2014i.zip to the folder JRE_HOME /bin (where JRE_HOME represents your Java install directory).
- In the command line, run the following command with administrator rights:
java -jar tzupdater.jar -u -v
If the update is successful, you will view a message: "Time zone data update is complete ".